⚠️ Ship&co vs Shipping Operations
Ship&co’s dashboard (web app) and API solutions provide a shipping label printing system and help you automate your shipping process, while the actual shipping operations, such as packing, label issuing, printing, affixing, pick-up, etc, are handled by you as a customer.
Please double-check the information on the label (destination address, declared amount, etc) before using it for your shipments. Ship&co takes no responsibility for any issues with matters such as customs, and delivery after shipment.
If you would require support on shipping operations as well, we do also offer a solution for you through our partners, so please do not hesitate to contact us.
⚠️ Shipping rates
The estimated shipping rates you see on Ship&co are the real-time responses from each carrier’s system, based on the information of the shipment (size/weight) entered by you as well as the carrier's account number that you registered in advance on the "Carriers" page.
The actual shipping fee that is charged by the carriers will be determined by the carriers after pick-up, and therefore there may be a difference between the estimated rates by the carriers (and displayed on Ship&co) and the actual fee that is billed.