Ship&co supports DHL Digital Invoices, also known as Paperless Trade (PLT). PLT eliminates the need to print the customs invoice, thus reducing shipping preparation time, minimizing the amount of paper used, and speeding up customs clearance procedures.
What you need:
In order to use DHL’s PLT service with Ship&co, you must first register an image of your signature as a shipper in Ship&co’s "Commercial Invoice Preferences" section under Settings in advance.
This signature is used for electronic invoices created by DHL’s system. Please use a JPEG, JPG or PNG file for this. The file size must be smaller than 1MB.
Also note: If you register a message required for customs clearance in advance in "Add custom message on Commercial Invoice (optional)", it will be reflected in the "Other Remarks" column of DHL's electronic invoice, as well as on the commercial invoice that Ship&co automatically creates for you.
PLT shipments can be used to most destinations, yet there are some countries that are not supported. Furthermore, even if the destination country is supported by PLT, preferential trade may require you to file an invoice when the total cost of the shipment is over a certain amount. Please contact your DHL agent for more details about PLT availability from your country.
When PLT is not supported, you'll notice a message in a yellow banner during the shipping label creation process.
In that case, please print the commercial invoice as well, and attach it together with the shipping label to the package.
<DHL PLT shipping label sample>
- When PLT is available, only the Transport Label above (1 page) is necessary to be printed out and attached to the parcel. If PLT is not available, please also print the Waybill doc (the second page of the label file), and attach them all together with the commercial invoice.
- In the case of multiple parcel labels, one label per parcel will be created. Please print out all labels, and attach each label to each parcel.
If you have any queries please don't hesitate to contact support.