After 1st Oct 2019, due to the enforcement of raised/reduced Japanese tax rates (10% and 8%), we now display a message of "Please verify your tax amount" in the Ordered Items section, if your order has any of the following conditions:
- If your shop does not send enough tax information to Ship&co
- If you modified the Ordered Items section in Ship&co, and the total price was changed
- If you created the order manually, by clicking "Create order" or "Import CSV" on the Orders page
If you see the "Please verify your tax amount" message, you need to confirm if your product price is tax-included or not, also input the correct tax amount in the box, in order to create a shipping label (Shipping label cannot be created when the tax amount box indicates "0".) Please note that Ship&co does not calculate tax automatically.
The information above will be displayed in the nouninsho (納品書 / statement of delivery), which is automatically generated when you create a shipping label in Ship&co. If Ship&co synchronises shipping fee from your shop, it will also be included in the nouhinsho.
＊ For customers who started using Ship&co before 1st Oct 2019:
For enhanced tax rate synchronization with your shops, please re-add your shop before you first use Ship&co for Japan domestic orders after the enforcement of the new tax rate in Japan.