You can find the product types list in the "Settings" in the left-hand menu.
The product types list is where you can register category names of your selling items. There is no limit to the number of registrations.
In the case of cross-border shipping, when shipping labels are issued, the product type, HS code (if entered), and country of origin information are also sent to the shipping carrier.*
Therefore, please make sure to edit the product types list in advance, before you start shipping.
* Regarding the product name and the product type, one of these might not be sent to the shipping carrier's system, depending on the carrier you use and also your settings in Ship&co.
When you create a new Ship&co account, such as "Printed Books" and "Green Tea" are already registered as samples in the product types list. Please edit them to the product types that you actually sell and ship. After registering, when creating a shipping label, please select the product type corresponding to the item from the pull-down of "Ordered Items" on the order screen.
The product types list can be also reflected in the shipping labels and commercial invoices/delivery slips, instead of each item name. Please see this page for the details of this setting.
The HS code is a code used when customs duties are calculated at Customs. If you wish to specify the product type in order to avoid high tariff billing, we recommend that you register the HS code. However, registration of the HS code is optional.
- For cross-border shipping, please make sure to input the product type descriptions in the alphabet.
- If the product type description used for overseas shipping is too abstract such as "bag", it may cause an error depending on the shipping company you use, so be sure to enter some detailed information such as product material.
- HS code is an optional field.
Registering the most commonly shipped product type at the top of the list will save you a bit of time and is convenient, when creating shipping labels.
Please go to "Orders”-> click on the order which you would like to create a shipping label for.
The contents registered in the product types are displayed under the item name at the "Ordered items" section.
When shipping overseas, and/or when you have "Use product types instead of product name" setting on, please make sure that the relevant product type is selected for each item and if not, please manually choose the right one. The selected product type(s) will be reflected in your shipment.
Since this pull-down list is displayed in the order in which they are registered in the product types list on the "Settings" page, and the top listed one is already selected by default, registering the most commonly shipped product type at the top of the list will save you a bit of time and is convenient.