You can change from one plan to another anytime from Profile on your Ship&co dashboard. From here, you can select your new plan.
Please note that any change in your plan goes into effect from the next billing cycle. Your existing plan will continue until the end of your current billing cycle, and the new plan comes into effect from the start of your next billing cycle.
Ship&co does not offer refunds if you downgrade or cancel your plan.
For changes to the Tailored Plan, please contact us directly at firstname.lastname@example.org or by phone at +81 (0)75-708-2164 (Mon-Fri 10:00-17:00 JST).