Please note that there is no refund for the Ship&co usage fee (based on your payment plan), even if you do not actually use shipping labels that you have created in Ship&co, for any reason. (This also applies to voiding shipping labels.)
As of November 2020, the worldwide spread of the COVID-19 has been causing service disruptions and delays with various shipping carriers one after another due to significant flight cuts and suspensions.
We try to keep up with our partner carriers to provide our customers with accurate and timely information and respond as much as possible, however, at the same time, it is difficult to fully adjust our system in a timely and complete manner.
We kindly ask for your understanding and cooperation by checking the latest information on the carriers and services that you use, before preparing your shipments.