When using FedEx in Ship&co for your international shipments, you probably don't need to print the customs invoice! Ship&co supports FedEx's Electronic Trade Documents to save you time and paper.
In order to use FedEx's ETD service with Ship&co, please register an image of your signature in Ship&co’s "Commercial Invoice Preferences" section under Settings in advance.
This signature is used for electronic invoices created by FedEx’s system.
Also note: If you register a message required for customs clearance in advance in "Add custom message on Commercial Invoice (optional)", it will be reflected in the "Declaration Statement" column of DHL's electronic invoice, as well as on the commercial invoice that Ship&co automatically creates for you.
* Available image files: JPEG, JPG, PNG.
* Image file should be smaller than 1MB.
ETD shipments can be used to most destinations and from most countries, yet there are some locations that are not supported (Where can you ship with FedEx® Electronic Trade Documents - list from FedEx). Please contact your FedEx agent for more information.
When ETD is not supported, you'll notice a message in a yellow banner during the shipping label creation process. In that case, please also print the commercial invoice, and attach it together with the shipping labels to the package.
<FedEx ETD shipping label sample>
- When FedEx ETD is available, only the shipping labels created in Ship&co in one file (usually 3 or 4 labels including AWB copies, depending on the destination, more if multi-parcels) are necessary to be printed out and attached to the parcel. No need to attach a paper commercial invoice.
- You see the "ETD" sign printed on the label when ETD is available for your shipment
If you have any queries please don't hesitate to contact support.