When using FedEx in Ship&co for your international shipments, you probably don't need to print the customs invoice! Ship&co supports FedEx's Electronic Trade Documents to save you time and paper.
Please register an image of your "Letterhead" and "Signature" in Ship&co’s FedEx settings page under the "Carriers" page in advance. These images will be used for electronic invoices created by FedEx’s system. Also, in order to ship to some particular countries with FedEx, it is mandatory to provide these images.
- Letterhead image files: must be in either GIF or PNG format and no larger than 700 pixels wide by 50 pixels high
- Signature image files: must be in either png or gif format and no larger than 240 pixels wide by 25 pixels high.
Also note: If you register a message required for customs clearance in advance in "Add custom message on Commercial Invoice (optional)" on the "Settings" page, it will be reflected in the "Declaration Statement" column of DHL's electronic invoice, as well as on the commercial invoice that Ship&co automatically creates for you.
ETD shipments can be used to most destinations and from most countries, yet there are some locations that are not supported (Where can you ship with FedEx® Electronic Trade Documents - list from FedEx). Please contact your FedEx agent for more information.
When ETD is not supported, you'll notice a message in a yellow banner during the shipping label creation process. In that case, please also print the commercial invoice, and attach it together with the shipping labels to the package.
<FedEx ETD shipping label sample>
- When FedEx ETD is available, only the shipping labels created in Ship&co in one file (usually 2 labels including one AWB copy, depending on the destination, more if multi-parcels) are necessary to be printed out and attached to the parcel. No need to attach a paper commercial invoice.
- You see the "ETD" sign printed on the label when ETD is available for your shipment
If you have any queries please don't hesitate to contact our customer support.