When using FedEx in Ship&co for your international shipments, you probably don't need to print the customs invoice ! Ship&co supports FedEx's Electronic Trade Documents to save you time and paper.
In order to use FedEx's ETD service with Ship&co, you must first register an image of your signature in Ship&co’s "Commercial Invoice Preferences" section under Settings in advance.
This signature is used for electronic invoices created by in FedEx’s system.
* Available image files: JPEG, JPG, PNG.
* Image file should be smaller than 1MB.
ETD shipments can be used to most destinations and from most countries, yet there are some locations that are not supported (Where can you ship with FedEx® Electronic Trade Documents - list from FedEx). Please contact your FedEx agent for more information.
When ETD is not supported, you'll notice a message in a yellow banner during the shipping label creation process.
In that case, please print the invoice, and affix it together with the shipping label to the package.
<FedEx ETD shipping label sample>
- When FedEx ETD is available, only the labels created in Ship&co (usually 3 or 4 labels, depending on the destination, more if multi-parcels) are necessary to be printed out and attached to the parcel.
- The best way to know if ETD is available for your shipment is to see if the "ETD" sign is printed on it like on the label above.
If you have any queries please don't hesitate to contact support.