Orders & Shipments

Orders

• Orders List
• Icons on Order List
• Creating a new individual order
• Creating new orders with CSV
• Orders synchronization from shops

Shipment creation (general)

• How to use the partial shipment feature
• How to add / edit cargo contents
• About the signature option
• Issuing Return Labels
• About cargo damage compensation insurance

Shipment creation (by carrier)

• Yu-Pack, Yu-Packet
• Sagawa Express
• DHL, FedEx, UPS
• Ninja Van

Post shipment

• About the Shipments List
• Fulfill the orders in the shop at any time
• Voiding (Cancelling) Shipping Labels

Reports & Batches

• Reports

FAQ (Frequently Asked Questions)

• Japan domestic orders: message about tax in the Ordered Items section
• Japan Domestic Destination Addresses: Character Restrictions
• Address mismatch error
• When EMS declared amount is 200,000 yen or more
• Item name displayed on SAL / Airmail labels
• When the destination address is Hong Kong

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