Reasons for any differences between the estimated shipping fee and the actual shipping fee billed by carriers

In regards to international shipping with FedEx, DHL or UPS, the estimated shipping fee displayed in Ship&co when making shipping labels may differ from the actual invoiced fee by the carrier.

The possible reasons are listed below:

• The size/weight of the parcel you entered is different from the actual data (measurements performed by the shipping company themselves). 
• When the consignee requests the shipping company to change the delivery destination address after the parcel has already shipped.
• When a surcharge such as a remote delivery fee, or non-regulated parcel handling charge occurs - generally, due to our API integration, the fee information displayed is correct. However, since carriers update information for remote areas frequently, there may be a time difference in the information updated and displayed through API. As a result, there is a possibility that you will be charged for a surcharge which was not displayed when the shipping label was created.