How to fix the SpeedPAK "Invalid HTS code" error for shipments to the US

When creating a SpeedPAK Economy label for shipments to the United States, you may encounter the following errors: 

• HTS code must be a 10-digit number. Please check and re-enter. The HTS code entered is invalid. Please check and re-enter.
• The HS Code (tariff number) is required to be 10 digits long.

Cause

When generating labels for US-bound shipments, the Orange Connex API validates HTS codes against the official USITC (United States International Trade Commission) database. The error occurs in the following cases: 

• The code entered is not listed in the USITC database
• The code is not 10 digits (e.g. a 6- or 8-digit HS code was entered instead)
• The code contains non-numeric characters such as hyphens or spaces

How to fix

Look up the correct 10-digit HTS code for your item in the official USITC database, update the code, and try creating the label again.

▶ Open the USITC HTS Search