Inquiries about Ship&co

For inquiries, please contact us by *sending a message or submit a request on our support page. (As of November 2022, we do not offer phone support for general questions.)

*sending a message: Please enter a keyword related to your question by clicking the "Support" button at the bottom right of this page. If you do not get the appropriate answer, please send a message to us from the "Leave us a message" button.

Please make sure to look for a solution first in this support page. You can search for keywords like "FedEx" or "shipping rates" to find some answers to your questions. We also have a FAQ here!

When contacting us, please add the email address you use to log into Ship&co, and add a screenshot if it's about an error when trying to make a shipping label.

We strive to reply to your inquiries by the end of the next business day at the latest.