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Troubleshooting & Technical Questions

Dealing with error message

  • "Couldn't load plugin" error on built-in pdf viewer on Chrome
  • How to Fix Address Errors When Creating Shipping Labels
  • Understanding Zip Codes and Address Formats for Shipments to Hong Kong
  • Order Synchronisation Error: This order is invalid.
  • Store Registration error: 'This shop is already added on Ship&co.' 
  • Orders synchronization from shops
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Technical Frequently Asked Questions (FAQ)

  • EU Customs Reform July 2026 — What Ship&co Users Need to Know
  • LUCID Packaging Register for Shipments to Germany
  • Understanding VAT, Customs Duties, and Tax Collection for EU Shipments
  • How to Ship to US Military Bases (APO/FPO/DPO) using Ship&co, from Japan
  • End of U.S. De Minimis (from Aug 29, 2025) — What Ship&co Users Need to Know
  • Understanding HS Codes and Product Categories in Ship&co
See all 17 articles

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