About the "Signature Required" option

The delivery signature option is an additional paid service provided by each shipping company, where you can request a signature of receipt from the consignee at the time of delivery.

 

If you wish to add a delivery signature option for DHL, UPS or FedEx, please see the following details. Shipping carriers will charge an additional fee for this optional service. Charges depend on your contract with each carrier and vary depending on your country.

You can either add this option manually each time on the Order page, or set to have this ticked by default on the Settings page.

DHL: Ship&co supports DHL’s delivery signature options, specifically “Direct Signature Required (DSR)” and “Adult Signature Required (ASR).” When the delivery signature option is checked, the system applies the default signature option selected under your DHL account settings on the “Carriers” page in Ship&co.
For more information about DHL’s delivery signature options, please refer to the article about DHL Delivery Signature Options.

Please make sure not to tick this option, if you do not want the paid option. If it is unticked, your country's default service style will be applied by DHL.
 

UPS: Ship&co supports "Signature Required" and "Adult Signature Required (ASR)" options for UPS. 
When Signature Required is selected on the order page, the system will use the Signature option selected in the UPS window on the Carriers settings page. When the signature option is added on a shipment, UPS will obtain the recipient's signature and provide you with a printed copy. You may also view the recipient's signature online.

 

FedEx: Ship&co supports Indirect, Direct and Adult Signature requested services for FedEx. 
When Signature Required is selected on the order page, the system will use the Signature option selected in the FedEx window settings. Please see this article for details about FedEx Delivery Signature options.

Note that DHL, FedEx and UPS also provide a free-of-charge signature at delivery in some cases, depending on your country. You don't need to tick the option in Ship&co for it. Please ask your shipping carrier about signature services provided for more details.