How to Connect Your eBay Store to Ship&co

Connecting your eBay account to Ship&co is simple and helps you streamline your shipping process. With Ship&co, you can manage all your eBay orders in one place, automatically sync orders, print shipping labels, and send tracking numbers back to eBay. You can also connect multiple eBay stores to your Ship&co account.

Why Connect eBay to Ship&co?

• Manage multiple eBay stores from one dashboard.
• Automatically sync orders and shipping updates.
• Simplify label printing and order fulfillment.

Step-by-Step Guide: How to Connect eBay to Ship&co

Follow these steps to connect your eBay store to Ship&co:
1. Go to the /Shops Page in Ship&co App.
• Click the eBay icon.

2. Enter Account Information
• Name to Display: Enter a name for your eBay store (e.g., “My eBay Store”). If you have multiple eBay stores, this will help you filter orders by store name.
• Warehouse Settings: Choose the default warehouse or shipper address for your eBay orders.

3. Configure Sync Settings
• Automatically Fulfill Orders on eBay:
Enabling this option will automatically mark orders as “Fulfilled” on your eBay Seller Hub when a shipping label is created in Ship&co. Tracking numbers will also sync back to eBay.

• You can also choose to manually fulfill orders from Ship&co after creating the shipping label. Learn more about these settings here.

4. Save and Sign In to Your eBay Account
• After filling out the information, click Save.
• Log in using your eBay store credentials and click Sign in.

5. Grant Access to Ship&co
• If the “Grant Application Access” page appears, click I Agree to proceed.

6. Two-Step Verification (If Enabled)
• If you encounter issues during registration due to eBay’s two-step verification, temporarily disable it and try the registration process again.

What Happens After Connecting eBay?

Once the connection is complete, your eBay orders will automatically sync to Ship&co’s Orders list. You can then manage, fulfill, and ship orders from one convenient platform.

FAQs About Connecting eBay to Ship&co

Q: What if I encounter issues during the setup process?

A: Make sure you are logged into the correct eBay account before starting the connection process. If you experience issues, try the following:
• Use a different browser.
• Clear your browser’s cache and cookies.
• Try connecting in a private/incognito window.

Q: What if my eBay account details have changed (e.g., store name)?

A: If your eBay store information has changed, such as a store name update, you will need to delete the existing eBay store connection in Ship&co and reconnect it. This ensures orders are synced correctly.