The eBay authentication token is a security feature that allows Ship&co to access your eBay store's data and manage your shipments. In Ship&co integration with eBay marketplace, the authentication token needs to be periodically updated (every 18 months).
Update the eBay authentication token
To update your eBay authentication token in Ship&co, follow these steps:
- On the Shops page, click Edit on your eBay store.
- Click Renew Token.
Or if you find an alert message appeared on Orders page, you can click Renew Token in order to renew your eBay store integration with Ship&co.
Note: Ship&co will not be able to import or update your orders if the eBay authentication token is expired.
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