Synchronization Timing
After registering your eBay store, order information is automatically synchronized every 10 minutes.
eBay Orders Status synced to Ship&co
By default, Ship&co automatically syncs the Paid and Unshipped orders from eBay.
Please note that eBay orders with the following statuses are NOT synchronized to Ship&co:
- Unpaid
- Shipped
- Partially Refunded
Note: eBay orders with Partially Refunded is where eBay seller returns some of what the customer paid for an item, not the full sum. Ship&co currently does not support this status due eBay system specification. However, we plan to support this as soon as it is available in eBay API.
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