Q1. Which e-commerce platforms are currently supported for synchronized orders?
Answer: As of Jan. 2024, Ship&co supports synchronized orders with the following e-commerce platforms:
- Shopify
- eBay
- BASE
- Yahoo! Shopping
- PrestaShop
- Magento 2
- WooCommerce
- Amazon Marketplace
- Color Me Shop
- Etsy
Q2. Does the order status update to "Shipped" automatically on the e-commerce platform when a shipping label is issued through Ship&co?
Answer: Yes, there is a feature for this in Ship&co. On the "Shops" settings page, you'll find a "synchronization setting" option. When enabled, it automatically updates the order status to "Shipped" or "Fulfilled" on your e-commerce platform at the moment the shipping label is issued. Alternatively, if you prefer manual control, you can opt out of auto-fulfillment. This allows you to update the order status on Ship&co at your convenience after the shipping label is created. For detailed guidance, please refer to the support page about your store.
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