At Ship&co, a Shopify store can only be installed on one Ship&co account. If your Shopify store is already installed on a different Ship&co account, you will encounter the error message "This shop is already added on Ship&co." when you try to add it in the app. Here are the steps to resolve this issue:
- Access the Ship&co account where the store is currently added.
- Go to the 'Shops' page and delete the Shopify store from this account.
- After that, you can add the store to your other Ship&co account.
- Access your Shopify store.
- Go to the 'App and Sales Channels Settings' page and delete the Ship&co app.
- This will allow you to add the store to your different Ship&co account.
If the Problem Persists:
If you have tried the above solutions and the issue is still not resolved, please do not hesitate to contact our support team. We are here to assist you promptly with any problems you may encounter.
Should you have any further questions or concerns, please feel free to reach out.