Syncing Customs Information from Shopify product (HS Code, Country of Origin) to Ship&co

Introduction

For international shipments, accurate customs details such as the HS Tariff Code, product category, and country of origin are crucial. Ship&co automatically syncs this information from your Shopify product in any orders to streamline the creation of commercial invoices, enhancing the efficiency of the customs process.

Why It's Important

Correct customs data helps ensure that your international shipments are processed quickly and without issues at customs. This feature is particularly beneficial for Shopify sellers engaging in cross-border e-commerce.

How to Add Customs Information in a Product page on Shopify

1. Navigate to the Shopify Products page.
2. Select the product to update.
3. In the Shipping section, input the Country/Region of origin and the HS (Harmonized System) code:
   You can either enter a 6-digit HS code directly or search for the code by entering a keyword related to the product.
4. Click 'Save'.

Note: Only a 6-digit HS code should be used for syncing with Ship&co. Using an 8 or 10-digit code will not be used by Shopify.

Viewing Customs Information in Ship&co

Once synced, the customs information from Shopify appears as default selections in Ship&co under the Customs section. You can also choose other product types from the list pre-registered on the Ship&co settings page.

Using Customs Information for Shipping Labels and Invoices
To apply the synced customs information on shipping labels and customs invoices:

• Go to the Ship&co settings page.
• Under "Commercial Invoice Preferences," select "Use Product Types instead of product name."

This ensures your products are described accurately and in compliance with international shipping regulations, reducing the risk of delays.

Article related: How to Use the Alternative HS Description Block for Shopify International Sellers