Ship&co is compatible with stores on any plan on Shopify, Shopify Plus and for development stores.
1. On the “Shops” page, please click on the Shopify icon.
2. Please input the necessary information:
Store name: Please name your Shopify store. You can add multiple Shopify stores in your Ship&co account, and you will be able to filter orders by Shopify store name.
Store URL: Please input the URL of your Shopify Store (the part between "https://" and ".myshopify.com") Even though you are using an original domain for your store, please input a URL which ends with ".myshopify.com" here.
Warehouse: If you have multiple shipper (warehouse) information in Ship&co, please select the shipping address.
Synchronization Settings:
Automatically fulfill the order on Shopify:
When this setting is on, the order status in Shopify gets updated as “Fulfilled” and the tracking number gets synchronized to Shopify at the timing of shipping label creation in Ship&co. You also have an option of fulfilling the order from Ship&co at any time after shipping label creation, please see this page for further information for the setting.
In addition, when necessary, it is also possible to ship items separately in Ship&co; when you are shipping separately, “partially fulfilled” will be displayed on the order page in Shopify.
Fetch orders with incomplete payments: pending, payment authorized and partially paid:
If these orders get synchronized in Ship&co, you will see a corresponding small icon for each order.
Send a notification email to customer after fulfillment:
At the same time as the label is issued in Ship&co, or when you click "Fulfill" on the Shipments page, you can automatically send an email to the registered email address notifying the customer of the completion of shipment.
After completing the aforementioned sections, click the “Save” button.
After the connection is completed, the order information is then synchronized to the "Orders" list. Please note that Shopify will only send unshipped orders created within the last 60 days. If you need to ship older orders that Ship&co does not import, please consider using the CSV order import feature.
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