When creating a shipment with DHL, it is essential to provide the consignee's company name as one of the required field. However, when the order data synchronized from your store does not include this information, it can be challenging to proceed with the shipment creation process.
Fortunately, Ship&co has a specification that addresses this issue by using the consignee's name as the company name based on the request from the DHL' system. As a result, the consignee's name appears twice on the shipping label. Please note that this is not a system bug but a workaround to ensure that the shipment creation process is completed without any hitches.