Application settings: Commercial Invoice preferences

In Settings page, you can set up your preferences for commercial invoices, which will be generated automatically along with the shipping labels for international shipments.

Commercial Invoice preferences

Commercial invoices are essential documents in international shipping, especially for goods that are being traded between countries. These invoices provide information about the contents of a shipment, including details about the products, their value, and other important information required by customs and regulatory authorities.

Commercial Invoice preferences setting is used for setting up information shown in commercial invoices of your international shipment. It comes with the following settings:

• Group products by Product Types: Select from the below options
  • None
  • International only
  • Domestic only
  • Both 
    You can turn this setting on by selecting 'International only', 'Domestic only' or 'Both' depending on the type of shipment you made. This setting will combine the product with same product type and set the quantity as 1. The total price per product type is displayed in the content list.
    Example
    From
    

    Totoro Catbus Die Cut Bento Box | 460 mL	1	$50
    Sakura Compact Bento | White (390mL)	1	$50
    Nuri Wappa Wood Tone Bento Box | Light Wood 900mL	1	$50

    To
    

    Plastic kitchenware	1	$100
    Wooden Kitchenware	1	$50

• Use Product Types instead of product name: Select from the below options.
  • None
  • International only
  • Domestic only
  • Both
    You can turn this setting on by selecting 'International only', 'Domestic only' or 'Both' depending on the type of shipment you made. This setting will change the product name to product type set in Settings page. Each product type for each item will be displayed per line as follows.
    Example
    From
    

    Totoro Catbus Die Cut Bento Box | 460 mL	1	$50
    Sakura Compact Bento | White (390mL)	1	$50
    Nuri Wappa Wood Tone Bento Box | Light Wood 900mL	1	$50

    To
    

    Plastic kitchenware	1	$50
    Plastic kitchenware	1	$50
    Wooden Kitchenware	1	$50

    Note: You can select the product types from the pull-down menu before making a shipping label. 
    
• Add custom message on Commercial Invoice (optional): Add a customized message on the commercial invoice for overseas shipments. 
  Note: The message registered here will be reflected in the electronic invoice when using DHL PLT / FedEx ETD / UPS EDI, as well as JP Post EMS. The section where the message appears will be the "Other Remarks" column for DHL PLT invoices, the "Declaration Statement" column for FedEx ETD / UPS EDI invoices, and "備考" for EMS Invoice & CN23.
• IOSS number: Add your IOSS number (optional) if you want to ship your EU orders with IOSS number. The number will be used for shipping carriers that support digitally transfer of IOSS number. Please note that you can use only one IOSS number per Ship&co account.
• Your signature (jpeg, jpg, png - smaller than 1MB): Shipper's electronic signature image. If you upload a signature image here in advance, it will be displayed automatically at the bottom left on the Ship&co invoice. Also, for some overseas shipments, the image will be reflected in the electronic customs documents (electronic invoice) at the time of paperless shipment.
• Company/Shop logo (jpeg, jpg, png - smaller than 1MB): If you upload a logo image here in advance, it will be displayed automatically at the top of the Ship&co invoice.

Note: Except when the carrier's format invoice are not available for international shipments with UPS, DHL, and FedEx, the automatic generation of Ship&co format invoices was discontinued in July 2024.

Customers using FedEx need to separately register their letterhead and signature image on the FedEx settings page of the Carriers page. Click here for the details.

How to set up the Commercial Invoice preferences

1. Go to Settings page.
2. In Commercial Invoice preferences section, click Edit.
3. Set up the Commercial Invoice preferences.
4. Click Save.

Note: When making a shipment via Japan Post International, if the product name is too long (especially for product name from eBay store), the product name error occurs. Therefore, to avoid that error, Ship&co system will automatically use the Product type (Category name) instead of product name to show in the shipping label. 

In Ship&co, several Product Types can be registered in the Product Type lists and the registered information can simply be edited. Please see this link for more information.

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Sample invoice (Ship&co's template):